IT Support For Remote Workers

The remote workforce has grown considerably in the past few years, courtesy of various global factors and emerging technologies. With employees and devices far away from each other, companies may find it challenging to manage, monitor, and protect everyone. The challenges of working remotely all boils down to information security and efficiency. That’s why Tech Access is here to offer the most efficient 24/7 IT support for remote workers around the world.

Network And Data Security

No matter where you are in the world, we have the right systems and technology to protect your company’s IT infrastructure and business data. Specifically, we offer managed firewalls, DDOS mitigation, managed SIEM services, and other related security services to remote companies through our single network operations center. We can monitor, detect, and solve problems virtually anywhere.

Centralized Data Centers

Data centers play a huge role in ensuring the success and day-to-day operations of a virtual workplace. At Tech Access, we offer flexible virtual hosting platforms that can seamlessly support all your business operations from afar, regardless of the size of your workloads and your needs for computing and storage resources. Our clients can utilize our servers with full control over functionality and cost.

Cloud Enablement

We make things easier for our clients who want to go semi or fully remote by providing cloud enablement services. From brainstorming strategies to actual deliveries, we’ll be there with you when you transfer all your data, applications, security, and operations in the cloud. Whether it’s a public, private, or hybrid cloud environment, we got you.

Virtual Communications

One of the biggest challenges remote workers face is communication. As such, Tech Access is here to improve a company’s productivity through various virtual communication modes. We can build and strengthen your communication design by improving the security, mobility, and connectivity of your digital phones, VoIP devices, and other wired and wireless communication devices, as well as your collaborative video and call platforms, such as Zoom, Slack, Skype, and Microsoft Teams.

Monitoring And Troubleshooting

Despite the challenges involved in handling remote teams, Tech Access can deliver real-time monitoring and troubleshooting of devices and networks. We can diagnose and fix problems while your employees focus on their tasks and your overall business operations, so you’ll experience little to no downtime in case an unprecedented incident happens. We nip problems in the bud, wherever you are.

IT Strategic Roadmap

Tech Access develops an IT strategic roadmap for companies who want to manage remote employees efficiently. This roadmap illustrates all short-term and long-term plans and strategies for a remote working environment, with a particular focus on improving communication, collaboration, psychological safety, cybersecurity, and disaster risk management.

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