Do you need quick, responsive and reliable IT services? Call one of our dedicated team of experts to discuss your needs.
How important is your technology?
There’s no denying we all rely on technology to some extent. When it’s working for you, there can be great benefits to IT, but when it’s working against you, it can create many issues. Tech Access recognise how essential it is for your network to be up and running all the time and if there is an issue, we understand the urgency to find a fix without delay.
Why choose Tech Access as your IT Services provider?
Full support and maintenance whilst switching IT Support providers. We take the pain out of the move ensuring its seamless and with no interruptions or outage.
Fixed monthly Fully Managed IT Support Contract – no long term contracts with a flexible approach tailored specifically to satisfy your business needs.
Trusted & reliable dedicated IT Services Manager who is your single point of contact for escalations, major issues and progress monitoring.
Committed to 100% customer satisfaction, no matter how small or large you are.
Guaranteed response time to every support request with SLAs in place.
Available 24 Hours a day 7 days a week, we are YOUR IT partner
Pay As You Go Support – Call us only when you need support.
If we tick all your boxes, then you’ve just identified the best IT support provider for you – Call us now to discuss further
What can we do for you?
Firstly, we can answer two key questions: How vulnerable are you to cyber-attacks? And how can we help to fix it?
We provide a complete IT support service, designed together with you. We don’t have fixed packages but are flexible to your requirements. Whether you are a home user, small business or large organisation we ensure our services work for you. Our experts have full knowledge of both Windows and Mac and can provide unlimited IT support for either. We can proactively monitor your technology, updating and maintaining regularly to ensure your systems are always working, and if there are any disruptions, your dedicated IT expert will respond within a guaranteed timescale to ensure issues are resolved quickly and effortlessly.
If you are looking to move your business onto an Internet based platform, we offer various cloud based solutions for you to choose from. We will assess your requirements and working structure, to determine whether it’s feasible for you to become totally Internet based, or only incorporate partial cloud services to compliment your existing in-house systems. As a Microsoft Cloud partner we are fully proficient in understanding the nature and process of migrating your system to the cloud. We provide specialist advice, suitable solutions, full user training and a fully managed migration process for all features from hosted exchange email, virtual desktops, email filtering, cloud backup to Microsoft Office 365.
Disaster recovery planning is simple – if you fail to plan, you plan to fail. It is essential to ensure you have a comprehensive well-planned strategy in place should you, or your business face a disastrous event. We provide a fully documented action plan to adopt before, during and after such an event. We know how essential it is for business to continue during an emergency and critical resources to remain accessible, therefore all our procedures are thoroughly tested in advanced. The key to an IT or network catastrophe is being prepared.
If you are moving premises or expanding, we want to be part of the move. We recognise how important it is for your business to continue regardless of the move and also know how much of a part your IT has to play in this. We can help relocate your existing equipment and ensure your IT network is set up the way you like it to be, as efficiently as possible. If you require additional IT services, hardware or software for the new office, we can help by providing you with the most suitable solution and make sure its delivered and set up all in good time. We will work with you, at the time most convenient to you.
New office setup / relocations
If you are moving premises or expanding, we want to be part of the move. We recognise how important it is for your business to continue regardless of the move and also know how much of a part your IT has to play in this. We can help relocate your existing equipment and ensure your IT network is set up the way you like it to be, as efficiently as possible. If you require additional hardware or software for the new office, we can help by providing you with the most suitable solution and make sure its delivered and set up all in good time. We will work with you, at the time most convenient to you.